Privacy Policy for Jiwe IO

Effective Date: [December 22nd 2024]

Jiwe IO ("we," "us," "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and share personal information when you use our platform, website, and related services. By accessing or using Jiwe IO, you consent to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account Information: Name, email address, username, password, date of birth, profile picture, and other information you provide when creating an account.
  • Content: Games, comics, 3D art, and other content you upload to the platform.
  • Payment Information: Payment method details (e.g., mobile money number, card details) when you make purchases or contributions.
  • Communications: Information you provide when contacting our support team or interacting with other users on the platform.

We also collect information automatically when you use Jiwe IO:

  • Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and other usage statistics.
  • Device Information: Device ID, device type, and operating system.
  • Cookies and Similar Technologies: We use cookies and similar technologies to track your activity, personalize your experience, and gather information about how you use the platform.

2. How We Use Your Information

We use your information to:

  • Provide and Improve Services: Operate the platform, provide customer support, and improve our services.
  • Personalize Your Experience: Tailor content recommendations and personalize your experience on the platform.
  • Process Transactions: Facilitate payments and contributions between users and creators.
  • Communicate with You: Send you updates, announcements, and respond to your inquiries.
  • Promote Safety and Security: Detect and prevent fraud, abuse, and other harmful activities.
  • Comply with Legal Obligations: Fulfill our legal obligations and enforce our Terms and Conditions.

3. Sharing Your Information

We may share your information with:

  • Other Users: Your profile information and content are visible to other users on the platform.
  • Service Providers: Third-party service providers who assist us with payment processing, data analytics, email communications, and other essential functions.
  • Legal Authorities: When required by law or to protect our rights, privacy, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Your Privacy Choices

You can:

  • Access and Update Your Information: Access and update your account information through your profile settings.
  • Delete Your Account: Contact us to request account deletion. Note that some data may be retained for legal or operational reasons.
  • Control Cookies: Manage your cookie preferences through your browser settings.
  • Opt-Out of Marketing Communications: Unsubscribe from marketing emails by clicking the "unsubscribe" link.

5. Data Security

We implement reasonable security measures to protect your information, but no method of transmission over the internet or method of electronic storage is completely secure.

6. Children's Privacy

Jiwe IO is not intended for children under 18 years old. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your country.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through email or platform notifications.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: rock@jiwe.io