General Questions
1. What is Jiwe IO?
a: Jiwe IO is a platform designed to support African creatives and gamers by providing tools for hosting, crowdfunding, and community building. We help developers and artists share their work, connect with audiences, and monetize their creations.
2. Who can use Jiwe IO?
a: Our platform is open to game developers, 3D artists, comic creators, and fans of creative content across Africa and beyond.
3. What makes Jiwe IO unique?
a: Jiwe IO operates at the crossroads of itch.io and Kickstarter, blending discovery, crowdfunding, and community engagement to empower African creators and gamers.
Creators
1. How do I upload my game, comic, or 3D art to Jiwe Interactive?
a: Once you create an account, you can upload your content through our user-friendly dashboard. Detailed instructions are available in our Help Center.
2. Can I monetize my work on Jiwe IO?
a: Yes! We offer multiple monetization options, including crowdfunding, direct purchases, in-game purchases, and subscriptions.
3. How does crowdfunding work on Jiwe IO?
a: Creators can set up campaigns to raise funds for their projects. Fans can contribute via our integrated payment systems, including mobile money and card payments.
Gamers and Fans
1. How can I support my favorite creators?
a: You can support creators by purchasing their content, contributing to crowdfunding campaigns, or leaving a tip through our gratitude feature.
2. Can I provide feedback to creators?
a: Absolutely! You can leave comments and reviews directly on the creator's page to help them improve their work.
Payments and Transactions
1. What payment methods are supported?
a: We support mobile money, card payments, ensuring accessibility across Africa.
2. Are there any fees for transactions?
a: Jiwe Hub charges a small platform fee (5%) and interchange fees (2.5%) on transactions to sustain our services.
Community
1. How can I participate in community events?
a: We host regular events like game developer meet-ups, esports tournaments, and pop culture conventions. Follow us on social media or check our Events page for updates.
2. Can I connect with other developers and artists?
a: Yes, Jiwe IO includes community-building features, allowing you to network, collaborate, and share insights with fellow creatives.
Technical Support
1. What should I do if I encounter a technical issue?
a: Contact our support team through the Help Center, and we'll resolve the issue as soon as possible.
2. Is my data secure on Jiwe IO?
a: Yes, we prioritize user data security with robust encryption and secure payment integrations.
Future Developments
1. What's next for Jiwe IO?
a: We're continuously improving our platform with features like expanded telco wallet integrations, advanced analytics, and tools to further support creators.